How we work
A clear path from first enquiry to filed application, with updates on the way.
Tell us what you need
Send an enquiry or speak to an associate. We note what you want to register, file or protect.
We review your documents
We check what you have against our list for that service and tell you what is missing before any filing starts.
We prepare the filing
Our team prepares the forms and drafts. Anything that needs a qualified professional goes to one.
We file and follow up
We submit on the government portal and follow up with the department until the application is processed.
You get the outcome and the next date
We share the certificate or acknowledgement and tell you what is due next.
What we need from you
- Complete and genuine documents, in clear scans or photos
- A reachable phone number and email linked to the applicant
- Quick replies when a portal or department asks for something
- Portal access or written authorisation where we file on your behalf
What affects timelines
- How complete your documents are on day one
- Processing speed and downtime on government portals
- Objections or queries raised by the department
- Whether a signature, certificate or hearing is required
We share an estimate after reviewing your case. We do not promise approvals or completion dates.